CUSTOMER SERVICE ACCOUNT MANAGER
Cottage Linen Limited has grown by genuinely caring about its customers, understanding their individual needs and delighting them with a service unrivalled in the textile rental industry.

We offer the complete solution to all Hotels and Restaurants Linen/Workwear Hire needs on a nationwide scale. We have built up an enviable reputation for quality and service for the last 30 years.

Reporting to the Senior Accounts Manager for Linen Service you will have the following responsibilities:
Develop and maintain strong working relationships with existing and new Clients
Carry out regular stock checks and effective visits within the agreed time schedule
Review and negotiate Client Contract Renewals - Business retention is a key factor for this position
Recognise and develop additional business opportunities within existing Client Base
Review Client outstanding debts, agreeing payment arrangements
Provide Clients with After Sales Advice and Support
Liaise with internal Production Teams and Customer Support Centre Staff.
This position requires a self motivated individual with a strong determination to succeed within a very challenging and competitive market place. You must be professional, confident, numerate, proficient in IT skills, articulate with excellent communication and organisational skills. The ability to build successful working relationships is also key to this position.
Driving licence with minimal points is essential as a fully expensed company car is provided. The position attracts an attractive competitive salary with other benefits including a company mobile phone and laptop.
If you are interested in applying for the above position please send your CV to hrmanager@cottagelinen.co.uk for attention of Sebastian.